Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You will receive a confirmation email once your order has been dispatched. Processing times may be slightly longer during holidays or promotional periods, but we will always keep you informed.
Shipping Options & Rates
We currently offer two shipping methods within the United Kingdom:
1. Standard Shipping – Free
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Estimated delivery time: 8 to 15 business days
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Tracking: Included (when available)
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No minimum purchase required.
2. Express Shipping – £5.99
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Estimated delivery time: 5 to 8 business days
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Tracking: Included
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Recommended for customers who prefer faster delivery.
Delivery Information
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Delivery times are estimates and may vary due to factors such as weather, postal delays, or high-volume seasons.
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Once your order has been shipped, we are unable to modify the delivery address.
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If your parcel is delayed beyond the expected timeframe, please contact our customer support team and we will be happy to assist.
International Shipping
At the moment, we only ship within the United Kingdom. International shipping options may be added in the future.
Lost or Damaged Packages
If your order arrives damaged, or if it has not been delivered within the expected timeframe, please contact us within 7 days so we can help resolve the issue promptly.